Privacy Policy

At TheFlixx, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.theflixx.com ("Site") and make purchases from our online store.

1. Information We Collect

1.1 Personal Information:

• When you create an account, place an order, or contact us, we may collect the following personal information:
  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)

1.2 Non-Personal Information:

• We may also collect non-personal information about your use of our Site, including:
  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time spent on the Site
  • Referring website

2. How We Use Your Information

2.1 To Process Orders:

• We use your personal information to process and fulfil your orders, including payment processing, shipping, and order confirmation.

2.2 To Improve Our Services:

• We may use non-personal information to analyse trends, administer the Site, and improve our products and services.

2.3 To Communicate with You:

• We may use your contact information to send you updates, newsletters, promotional offers, and other communications related to your account or purchases. You can opt out of these communications at any time.

2.4 For Legal Compliance:

• We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

3.1 Data Security:

• We implement a variety of security measures to protect your personal information. This includes encryption, secure servers, and access controls to safeguard your data.

3.2 Payment Information:

• All payment transactions are processed through secure payment gateways and are not stored or processed on our servers.

4. Sharing Your Information

4.1 With Third-Party Service Providers:

• We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

4.2 For Legal Purposes:

• We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of others.

4.3 In the Event of a Sale or Merger:

• If TheFlixx is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Cookies and Tracking Technologies

5.1 Cookies:

• We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

5.2 Managing Cookies:

• You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

6. Your Rights and Choices

6.1 Accessing and Updating Your Information:

• You have the right to access and update your personal information at any time by logging into your account on our Site.

6.2 Opting Out:

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

6.3 Deleting Your Information:

• You may request the deletion of your personal information by contacting us at support@theflixx.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Children's Privacy

• Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

• If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at our contact Page.